Last Updated: 21 Nov 2025
1. Non-Refundable Fees
The following fees are strictly non-refundable:
- Consultation fees
- Registration charges
- Form-filling fees
- Documentation processing fees
- Any service partially or fully delivered
2. Refunds for Duplicate Payments
Duplicate payments will be refunded within 7–10 working days.
3. Service Not Delivered
Refunds apply only if a paid service is not delivered. Exceptions:
- Admission rejection
- Incomplete client documents
- Changes in institutional/government rules
4. Cancellation Policy
No cancellations allowed once work has started.
5. Refund Methods
- UPI
- Bank transfer
- Original payment mode
Processing time: 7–10 working days.
6. Contact for Refunds
Narayana Education Advisory
Office No 11-GF, Tulip Center Point Mall, Near Gandhi Chowk, Sector-14, Sonipat, Delhi NCR
Mobile: 8950284045